What is the FastCollect System?
FastCollect is an automated Accounts Receivable Management system that focuses on your Revenue Cycle. FastCollect’s professional collection strategy is made up of letters that target your accounts. A proven cost-effective approach that reduces your outstanding balances and limits the need to place accounts with a collection agency, this program gets you started early in the revenue cycle, increasing the frequency of contact. By asking for the balance and not taking a wait-and-see attitude, you collect more accounts faster.
How does it work?
It’s easy. When you use our FastCollect service, you will be given a password that will allow you to log into a secure section of our Website. You’ll simply type in some information on that account, hit enter, and you’re done.
Within 24 hours your patient will be sent a letter with the message you authorized. They will be informed of their debt and instructed to pay the amount online, or to pay directly to your office and if there is a patient issue, instructions to contact your office immediately. A series of letters, each with a specific message, will be sent based on your pre-approved schedule.
What is a FastCollect letter?
A letter sent to your patient requesting payment on their bill. The letters begin on your letterhead, a soft collection demand, the second letter expressing concern, and a third letter on our collection agency letterhead for greater impact. The letter instructs the patient to pay you directly, or contact you with any information needed to resolve the debt. It sends a message that you are serious about payment in a professional, non-threatening manner, always with the intention of retaining your patient.
It is important to ask for payment early and often. Like a Visa account, as long as you are current you just get a statement. Once you become delinquent the contact frequency and the message becomes more assertive leading to telephone contact and credit reporting.
Is there a minimum number of accounts?
No, there is no minimum. You can place one account or 1,000. If you have more than 200, contact us for special pricing.
Why pick FastCollect?
FastCollect member is quick and easy, you can start collecting your delinquent accounts in as little as 48 hours. As your accounts receivable partner, we make sure your collection plan gets priority placement on our calendar. NOW eliminating your outstanding receivables has never been more affordable.
Once you choose FastCollect, you will get complete access to our collection system, allowing you to submit your patient’s information online, view collection activity, and check the status of your accounts. You can also take advantage of exclusive features, such as free accounts receivable analysis and personalized consultation.
How do I get started?
Once you have decided to use our service, just contact us. We will need to get some information to set up your account, and issue a username and password. You can be entering accounts the same day experiencing increased cash flow in as little as 48 hours.
What kind of commitment am I making?
FastCollect is a pay-as-you-go service, so you’re free to cancel your service whenever you’d like. If you cancel, you’ll be charged for those services rendered, but we won’t subject you to any annual contracts or additional fees.
To begin service, all clients are required to sign two agreements, one for FastCollect letters and one for contingency collections. There is a business associate agreement for HIPAA that is optional, at your discretion. We are in compliance with HIPAA, FDCPA (Fair Debt Collection Practices Act), FCRA (Fair Credit Reporting Act), all state and federal laws. We are licensed by State of Arizona Department of Financial Institutions.
How much does it cost?
Let us show you how it will cost you little or nothing at all
What forms of payment do you accept?
We currently accept Visa, Mastercard, Discover, American Express and personal check.